Renting question:

Hi I rent from my local housing authority and 5 years ago my house was burnt in a fire which was electricle.my housing officer said to me that id have to claim on my own insurance for my contents but I didnt have any.I wea later told that my landlord was liable for my loss as it was an electricle fault.Also the person told me that I only have 6 years to claim.Is this true if so how do I go about starting the claim process as they have me on a suspended eviction down to rent arrears that accumilated after the house was repaired down to my housing officer not putting in my claim for housing benefit.i paid the arrears religously for 4 years until i had money trouble and i got this debt down to £800 from £3000.Now its back upto £3000 and im in serious trouble and i dont know where to get help.

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